Hospitality role landing page

Hotel Housekeeper / Room Attendant (Housekeeping • Zimmermädchen)

This page explains typical housekeeping expectations in German hotels for English-speaking teams. It is written for candidates who want a clear, practical overview: duties, standards, documents, and pay logic. All pay figures on this page are gross (brutto).

CV is mandatory. We do not review candidates without a CV. Use the CV builder: https://mavial.pl/en/cv.html.
Locations: Berlin • Hamburg • Munich • NRW
Language: English required • German A1–A2 is a plus
Pay floor (gross): from €13.90/hour (statutory minimum as of 01 Jan 2026)
Format: Project-based hotel teams
Role overview

What you will do (hotel standard)

  • Clean guest rooms and bathrooms to a defined checklist: dusting, vacuuming, mopping, surfaces, mirrors, sanitary areas.
  • Make beds quickly and correctly; change linens and towels; handle laundry/linen flow according to the floor routine.
  • Replenish amenities (soap, paper, tea/coffee sets if applicable) and report missing/damaged items immediately.
  • Follow “do not disturb” and privacy rules; maintain a strict lost & found procedure.
  • Use cleaning chemicals safely (labels, dilution, PPE); keep your trolley organized and corridors neat.
Performance reality

What hotels measure

  • Speed with consistency: room turnaround without skipping critical steps.
  • Quality checks: corners, bathroom hygiene, glass/mirrors, odor control, correct bed standard.
  • Reliability: attendance, shift readiness, calm teamwork during peak check-out days.
Requirements

Detailed expectations (screening criteria)

  • English CV (PDF preferred): role history, dates, locations, and responsibilities.
  • Experience: hotel housekeeping is strongly preferred; if you are new, show relevant cleaning discipline (commercial cleaning, facilities, etc.).
  • Physical readiness: standing/walking most of the day, bending, lifting linen, repetitive tasks.
  • Hygiene mindset: bathrooms, touchpoints, and guest-facing cleanliness standards are non-negotiable.
  • Work ethics: punctuality, respect for supervisors, and strict property/privacy rules.
  • German basics (A1–A2): helpful for safety briefings and daily coordination (advantage, not always required).
Short candidate portrait
You fit well if you are:
  • Fast, careful, and consistent under time pressure
  • Comfortable with checklists and repeated standards
  • Team-oriented (floors run on coordination)
This role is not ideal if you:
  • Dislike strict routines or quality inspections
  • Need fixed hours only (hotels are shift-driven)
  • Prefer solitary work without coordination

We prefer transparent CVs with concrete hotel tasks (rooms/day, floor type, standards used). Vague CVs are difficult to verify.

Pay (Germany) — gross only

Minimum wage baseline from 01 Jan 2026

Work performed in Germany must comply with the German statutory minimum wage. From 01 Jan 2026, the statutory minimum wage is €13.90 gross per hour. Sector or company agreements may set higher rates.

Simple gross examples
  • 40 h/week → approx. €2,409 gross/month (13.90 × 173.33 h)
  • 39 h/week → approx. €2,349 gross/month
  • 38 h/week → approx. €2,289 gross/month

Examples are indicative. Actual gross depends on contracted hours, shift patterns, and project rules.

What matters for compliance
  • Gross hourly pay is tracked via timesheets/time records
  • Overtime and shift premiums (if applicable) follow the project rules
  • Reimbursements (travel/accommodation) are handled separately where applicable
Important for non-EU candidates: see our Poland work-permit overview (Zezwolenie)

This page is informational and not legal advice. Eligibility depends on nationality, documents, employer demand, and authority decisions.

Working in Germany via a Polish company

Practical conditions (project-based posting model)

Many projects operate through a Polish employer while work is carried out in Germany. In practice this usually means structured onboarding, documented working time, and clear payroll logic that respects the German minimum wage floor for hours worked in Germany.

  • Clear documentation: identity, contract/assignment info, and verifiable work history.
  • Social security logic: for lawful cross-border setups an A1 certificate may apply (case-dependent).
  • Time recording: start/end times and breaks must be recorded accurately for wage compliance.
  • Payroll transparency: payslips and gross calculations must match recorded hours.
  • Project logistics: accommodation/transport may be arranged depending on the project (details are confirmed individually).
Non-EU: reality check

For non-EU candidates, the key barrier is not “English vs German”, but the legal pathway. Skilled profiles with recognized qualifications have more realistic routes. Entry-level roles are generally harder to legalize.

  • Skilled worker route: realistic when qualifications can be recognized and match the role.
  • Other routes: depend on nationality, sector, and current administrative practice.
Documents

Prepare these before applying

  • English CV (PDF): phone, email, availability date
  • Passport scan + current location (country/city)
  • Work evidence: references, photos (optional), certificates if relevant
  • Short project list: hotels/locations, dates, tasks, tools/chemicals, rooms/day (if known)

Structured documentation reduces verification time and improves response rates.

How to apply

Fast, structured application

  1. Create/Upload your CV: mavial.pl/en/cv.html
  2. Send your profile via the contact page: mavial.pl/kontakt.html
  3. We review fit, verify documents, and contact you if your profile matches active demand.

No CV — no review. This protects processing time and keeps screening fair.

Vacancy story (role-specific)

Why this role exists — and what “good” looks like

Housekeeping is the operational backbone of a hotel: check-outs, same-day arrivals, and guest standards create predictable pressure points. A strong room attendant is not “just cleaning” — they protect the hotel’s rating by delivering repeatable quality under a time window.

The typical peak moment

Late morning after check-out: rooms must be turned over quickly, linen must flow correctly, and supervisors spot-check bathrooms and beds. The best performers keep a calm rhythm and do not “trade quality for speed”.

What supervisors notice first
  • Bathroom edges, drains, and glass (high-visibility hygiene)
  • Bed standard consistency (corners, wrinkles, pillow alignment)
  • Trolley order and waste handling (clean workflow)
FAQ (page-unique)

Questions candidates ask before applying

Is this an official job offer with guaranteed start date?
It is a role landing page describing typical requirements. Projects are demand-driven. We contact candidates whose CV and documents match an active request.
Do you accept candidates without hotel housekeeping experience?
Hotel experience is preferred. If you are new, you must show strong discipline from comparable work (commercial cleaning, facilities, production hygiene), and your CV must be specific and verifiable.
What language level is required?
English is required for onboarding in international teams. Basic German (A1–A2) is a strong advantage for daily coordination and safety briefings.
What is the minimum gross hourly pay in Germany from 01 Jan 2026?
The statutory minimum wage is €13.90 gross per hour from 01 Jan 2026. Actual rates can be higher depending on the project and applicable agreements.
If accommodation or travel is provided, does it replace the wage?
Wage compliance is based on gross pay for recorded hours. Project logistics (such as accommodation/transport) are discussed separately and depend on the project rules.
Can non-EU candidates apply?
You can apply, but Germany requires a legal work/residence route. Skilled profiles are more realistic. Your nationality and documents determine feasibility. If you need a Poland-related pathway first, use the highlighted Zezwolenie page.

Tip: Add a “rooms/day” indicator (even approximate) and a short checklist of tasks you handled. It is one of the fastest ways to show real hotel exposure.

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