Laundry Attendant (Hotels & Resorts)
Laundry Attendants keep a hospitality property running behind the scenes: linens are cleaned, finished, counted, and delivered back to housekeeping on time. This role is common in hotels and resorts with high turnover, where quality and pace matter equally. CV is required for review.
This page describes the role category, not a single employer offer. Terms (state, start date, hours, and benefits) depend on the hiring employer and season. The pay figures below are a national benchmark for similar laundry occupations and are shown as gross (brutto).
Pay snapshot (gross, USA benchmark)
National benchmark for “Laundry and Dry-Cleaning Workers” (similar work profile). Actual employer job orders may be higher or lower by location and season.
| Metric | Hourly (USD) | 40h/week (USD) |
|---|---|---|
| 10th percentile | $12.63 | $505.20 |
| Median | $16.25 | $650.00 |
| Mean | $16.34 | $653.60 |
| 90th percentile | $20.37 | $814.80 |
Why this job matters (unique role story)
Guests rarely see the laundry room, but they feel its impact every day: towels, sheets, robes, and banquet linens must be ready at the exact moment operations need them. In peak weeks, a good laundry team is the difference between smooth check-ins and delayed room turnover.
- Consistency: correct wash formulas, temperatures, and finishing standards.
- Flow: sorting → washing → drying → finishing → staging → delivery to housekeeping.
- Speed with care: high volume without shortcuts that reduce linen life.
Quick fit check (before you apply)
- Comfortable working on your feet in a warm, fast-paced back-of-house environment.
- Able to lift and move linen bags and carts (property standards vary).
- Can follow written instructions (labels, wash formulas, safety signage).
- Willing to work weekend/holiday shifts during peak occupancy.
Core duties and workflow (what you do daily)
Laundry Attendants typically work as part of housekeeping operations. The work is practical and process-driven, with clear quality checks.
1) Sorting & preparation
- Sort linens by type, color, and soil level (towels, sheets, uniforms, banquet items).
- Check pockets, remove debris, and separate damaged items for reporting.
- Pre-treat stains using approved chemicals and procedures.
2) Washing & drying
- Load commercial washers/extractors correctly to protect linen quality.
- Follow wash formulas: temperature, cycle choice, chemical dosing.
- Transfer loads safely; operate dryers and monitor drying times to avoid scorching.
3) Finishing & staging
- Fold, press, or run linens through finishing equipment (property-dependent).
- Count and bundle items; stage for housekeeping pickup or deliver via carts.
- Maintain clean work areas; record rewash, damage, and linen movement as required.
Requirements (detailed, employer-style)
Requirements can differ by property, but the list below reflects what U.S. hospitality employers commonly screen for.
Must-have
- English CV with correct contact details (required for review).
- Reliability: stable attendance and punctuality on shift schedules.
- Basic safety discipline: PPE use, chemical handling rules, lockout awareness where applicable.
- Physical readiness for repetitive tasks: standing, bending, pushing carts, lifting as needed.
- Ability to follow instructions and quality standards (labels, wash formulas, checklists).
Strong advantages
- Experience with commercial laundry equipment (washers, dryers, folders, ironers).
- Hotel/resort housekeeping or back-of-house experience.
- Stain treatment knowledge (safe pre-spotting and sorting decisions).
- Inventory mindset: counting, bundling, tracking linen movement.
- Team communication: coordinating with housekeeping and supervisors under time pressure.
Common onboarding expectations
- Understanding shift rules (breaks, uniform standards, phone policy).
- Following sanitation standards and laundry-room housekeeping routines.
- Quality reporting: damaged items, rewash counts, missing linen.
- Site policy checks that may apply (property rules, department orientation).
- Availability aligned to seasonal dates and peak occupancy periods.
- Low rewash rate and accurate stain handling decisions.
- Correct counts per bundle and on-time delivery to housekeeping.
- Safe, consistent equipment operation (no overloading, no shortcuts).
- Clean, organized workspace and compliance with chemical storage rules.
Short candidate portrait (what “good” looks like)
Employers tend to shortlist candidates who match the profile below. Use it as a checklist when preparing your CV.
Work style
- Process-driven: follows wash formulas and labels without improvising.
- Fast but careful: keeps pace while protecting linen quality.
- Orderly: maintains a clean station and clear staging areas.
Communication
- Can confirm priorities with supervisors and housekeeping leads.
- Reports issues early (equipment, stains, damaged linen, low stock).
- Understands basic English instructions and signage.
Reliability signals
- Stable work history in service, production, or cleaning roles.
- Comfortable with rotating shifts and peak-season intensity.
- Safety-first mindset around heat, steam, and chemicals.
Work conditions in the USA (updated, no external links)
Conditions depend on employer and state, but hospitality laundry work in the USA is generally consistent in what it demands:
Environment
- Back-of-house setting with heat, humidity, steam, and noise from equipment.
- Repetitive handling of textiles; frequent use of carts and bins.
- Chemicals present (detergents, disinfectants, spotters) with strict safety rules.
Schedules
- Shift-based: mornings, afternoons, and sometimes split coverage in peak periods.
- Weekends and holidays are common in hotels/resorts.
- Hours may increase during high occupancy (events, holidays, seasonal peaks).
Typical employer provisions
- Training on equipment and property-specific wash standards.
- Uniform policy (property-dependent) and basic PPE expectations.
- Some seasonal employers help arrange housing; terms vary and must be verified in the job order.
Hiring steps (what happens after you apply)
The process is employer-led. A clear CV and correct contact details help avoid delays.
- CV submission: create/upload your English CV and keep your phone/email accurate.
- Initial screening: role fit, availability dates, and work-readiness review.
- Employer step: shortlist and interview (format varies by employer).
- Documentation stage: employer instructions and onboarding steps as applicable.
- Mention any equipment you used (commercial washers, dryers, folders, ironers).
- Quantify volume or pace when possible (e.g., “high-turnover hotel laundry support”).
- Include reliability signals: stable roles, shift work, peak-season work.
- Highlight safety awareness and quality routines (stain checks, rewash reduction, counts).
FAQ (Laundry Attendant — USA)
Is experience required?
Not always. Employers often train reliable candidates. Experience with commercial laundry equipment is a strong advantage.
What skills matter most?
Attention to detail, safe equipment operation, sorting discipline, and stamina during peak turnover days.
What is the “H-2B route” here?
A common employer-led route for temporary non-agricultural roles. Final requirements depend on the employer and official procedures.