Shipping / Dispatch Clerk in the Netherlands
In this role you sit at the intersection of the warehouse floor and the outbound dock: you turn picked goods into correct, traceable shipments. A strong Shipping / Dispatch Clerk keeps the dispatch lane moving—labels match cartons, documents match pallets, and the system reflects what physically leaves the building. Openings are project-based and may vary by site (e-commerce, retail distribution, light manufacturing).
Non-EU candidates may apply. Work authorization depends on the employer, assignment type, and your profile.
Quick snapshot
What you will handle
You prepare outbound orders for dispatch: label creation, shipment checks, document control, and system updates. On many sites you coordinate short handovers between pick/pack, quality, and the carrier pick-up window.
Expect a mix of desk work and dock presence (depending on the warehouse setup).
Where accuracy matters
- Shipment labels vs. carton/pallet content
- Dispatch documentation and scan events
- WMS/ERP status and traceability
- Time windows for pick-ups and outbound cut-offs
Candidate fit
You are a good fit if you…
- double-check labels, SKUs, quantities, and addresses without slowing the lane
- stay calm when priorities change (late picks, urgent dispatch, reprints)
- can switch between WMS screens and what you see on the dock
- communicate clearly with pick/pack, team leads, and drivers
- spot recurring errors and escalate early (before the truck leaves)
- understand that “almost correct” is a cost (returns, claims, delays)
This role is not for you if you…
- dislike detail work or get frustrated by repetitive checks
- avoid basic system input (scans, statuses, confirmations)
- prefer zero time pressure (dispatch cut-offs are real)
- cannot work in shift patterns when required
Responsibilities (day-to-day)
- Prepare outbound shipments: create/print labels, close cartons, and stage pallets for dispatch.
- Dispatch administration: verify shipment data, match paperwork to physical loads, and record scan events.
- WMS / ERP updates: confirm handover steps (packed → checked → dispatched) and keep data consistent.
- Carrier coordination: support pick-up timing and handover checks; escalate exceptions (missing parcels, damaged boxes).
- Quality control: spot wrong items, wrong labels, or incomplete orders before loading.
- Housekeeping & safety: keep dispatch lanes clear, follow dock rules, and use PPE as required.
Requirements & skills
Must-have
- CV in English is required for review and selection.
- Basic English for safety instructions and handovers.
- Comfort with scanners, labels, and routine system confirmations.
- Reliability in shifts (including early/late or weekend rotation when needed).
Nice-to-have
- WMS/ERP experience (any system; training varies by site).
- Experience in outbound / dispatch / shipping admin within a warehouse.
- Familiarity with basic shipping documents (e.g., delivery note, packing list).
Physical requirements depend on the site. Most roles involve standing/walking and occasional handling within site limits.
Pay, overtime & typical conditions (gross)
The gross (brutto) hourly range below is indicative for Shipping / Dispatch Clerk tasks in Dutch logistics. The final offer depends on the assignment, location, shift pattern, experience, and overtime rules.
| Item | What to expect (neutral, project-based) |
|---|---|
| Gross hourly pay | €14.75–€18.75 / hour (indicative). Higher totals may apply with shift allowances or overtime depending on site policy. |
| Overtime | Overtime can occur during peak dispatch windows. Compensation depends on the assignment agreement and timing (e.g., evenings/weekends). |
| Shifts | Day shifts are common; 2-shift or weekend rotations may apply. Dispatch cut-offs drive daily rhythm. |
| Safety & PPE | PPE and site rules are mandatory (hi-vis, safety shoes; other items depend on the warehouse). |
| Travel / accommodation | Some projects provide options; others require self-arranged commuting. Details are confirmed after screening. |
| Deductions | Any deductions (e.g., housing, transport, insurance) depend on the assignment and are clarified before onboarding. |
Documents & compliance (legal work in the Netherlands)
Non-EU candidates may apply, but work authorization is always case-specific. The legal route depends on the employer arrangement, assignment type, and your profile (employer-sponsored vs. other eligible options).
- Identity documents: valid passport; additional IDs may be requested for onboarding checks.
- CV: English preferred; add certificates and proof of experience if available.
- Background checks: some sites require basic screening depending on the sector and client rules.
- Language: basic English for safety and dispatch handovers is expected on most sites.
- Compliance: you must follow Dutch safety standards and site procedures from day one.
For questions, use the contact page: https://mavial.pl/kontakt.html.
FAQ
Is this role more “desk” or more “warehouse floor”?
It depends on the site. Some warehouses run dispatch from a desk near the dock (documents, labels, WMS), while others require frequent dock checks and staging supervision. Most assignments include both elements.
Do I need previous dispatch experience?
Experience helps, especially with WMS routines and label/document control. Some projects offer training, but accuracy and reliability are non-negotiable.
What English level is expected?
You should understand safety instructions and communicate basic dispatch information (missing parcel, reprint label, pickup timing). Fluent English is not always required, but clear communication is.
Is the pay shown net or gross?
The pay range on this page is gross (brutto). Net pay depends on taxes, insurance, and any agreed deductions, which vary by assignment and personal situation.
Can non-EU candidates apply?
Yes, candidates may apply. Work authorization requirements depend on the employer and the specific assignment. This is confirmed after CV screening.